Frequently Asked Questions
Discover tips and answers for crafting quests, managing rewards, and delighting every adventurer who enters your store.
Getting Started
Launch faster with the essentials.
Most merchants go live in under 15 minutes using a template and a few quick tweaks.
No. Install in Shopify and drag optional blocks wherever you like in the Online Store editor.
Yes. Any Online Store 2.0 theme works, and you can match colors with our style variables.
Gameplay & Rewards
Design quests and rewards that click.
Mix discount codes, free shipping, exclusive products, or points with per-quest limits.
Absolutely—quests, stickers, and progress bars adapt beautifully to every screen size.
Yes. Quest Chapters let you unlock multi-stage adventures with scheduled reveals.
Analytics & Operations
Stay sharp on performance and process.
Dashboards track starts, completions, redemptions, and heatmaps show where players click.
Yes. Export quest metrics, cohorts, and reward logs to CSV for deeper analysis.
Email support@treasurequestapp.com—higher tiers get priority replies and quest reviews.